HotelmanagerMarcusWinterisawaitinganimportantvisitortotheEmiratesPalaceHotel.\rHislong-timefriend–therepresentativeofabigtouroperator–shouldbearrivingsoontoinspectthehotel.\rButinsteadofhisfriend,it’sanewinspectorthatcomes–SarahRiems,whoseideasconcerningtheneedsofhotelguestsgreatlydifferfromthoseofMarcus.\rTryingtoimpressSarahwiththedistinctiveflairofhishotel,Marcusmakesagrandpresentation,emphasizingthespectacularregionalcuisineandeventakingtheinspectoronseveraltripsintothebreathtakingdesert.Still,itlookslikeahardsell…\rAtthesametime,Anna,thehotel’sdecorator,excitedlyawaitsthearrivalofvisitorsofherown-herpen-palMaxandhisfriendHolger.AlthoughMaxandAnnahaveonlyoncebrieflymet,hisextremelyromanticlettershavefilledherheartwithpassion.\rOnceherguestsaresettledinthehotelthough,itbecomesquicklyobvioustoAnnathattheMaxwhohadinspiredsuchaloveinherthroughhislettersismuchdifferentthantheoneshenowseesbeforeher.\rIt’stheartisticHolgerwhoispresentlystirringherdesire,whichleadstoagrowingrivalrybetweenthetwomenthatstrainstheirfriendship.\rMeanwhile,thesinglemotherRenateandhersonTobiashavetraveledtothehotelforadreamholiday.Soon,Renate’srealreasonforthetriptoDubaisurfaces-shewantsTobiastobecomeacquaintedwithhisfather,whooperatesboattoursforthehotelguests–andwhodoesn’tevenknowhissonexists… 众所周知，现在可以说是最费力不讨好的了，因为定格的每一秒都需要导演用粘土模型拍摄几十张照片，再加以组合，更别说还有人物神态表情的处理。
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